Now you’ve placed your order, here’s what to expect before, during, and after delivery.
We’ll keep you updated with regular text messages or emails regarding the status of your order.
If you have any queries ahead of your delivery, call us on 0333 222 6800 or contact us via email at enquiries@bensonsforbeds.co.uk.
Unfortunately, we can only deliver your order if you have paid your item in full. This needs to be completed at least 5 days before your delivery date.
See what to expect when we deliver to your home. Alternatively, read our steps below
Many of our products are large and bulky. To avoid disappointment, please take some time to measure your room of choice to ensure the product fits in the space it is intended for. Don’t forget to measure your access points too, making sure there’s enough room through your doorways, round tight corners and upstairs, if applicable.
Read our easy-to-follow home measuring guide.
If you realise that your products won't fit into the room of choice, or we won't be able to access your room of choice, please contact us via the store where you purchased your products or through our Customer Services team on 0333 222 6800. We'll be on hand to help you choose an alternative product that will fit. Please be sure to contact us within 7 days of placing your order in store to avoid any cancellation charges.
If something comes up, you can change your delivery date up to 5 days before delivery is scheduled.
At Bensons for Beds, we provide you with a free minimum 5-year guarantee when you purchase a new product.
We understand that making a new purchase is a major decision and you will want those products to last as long as possible, in the best possible condition. We have created a series of guides and helpful tips; to help you enjoy your purchase for as long a possible.
Call us between 8am & 7pm Monday to Friday: 0333 222 6800 or find alternative ways to contact us here
